Knowledge Base

 Classic ASP website not working since Enkompass V3

A) Since Enkompass v3 released on 16th Feb 2012 10am Enkompass forces 64bit application pools.

if you are a reseller, login to SAI (WHM) click application pool manager and create an application pool called 32bit and force enable 32bit to enabled.. then goto manage users click the user and modifythe application pool (half way down) from default to youe new pool.

if you are NOT a reseller, then contact support who will do this for you.

A) If you do not have one already, open notepad and create a file called web.config 

enter the following content:

<?xml version="1.0" encoding="UTF-8"?>
<configuration>
<system.webServer>
<httpErrors errorMode="Detailed" />
</system.webServer>
</configuration>

then upload this to public_html, make sure the file name once uploaded is web.config and not web.config.txt etc, if wrong rename the file using your FTP Client.

This will enable 500 error messages in IIS.